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Can I take the class if I have a medical condition or a special educational need?
We will work with you to accommodate medical conditions or disabilities as much as possible, although certification requirements may vary among classes. For more information please call the Health and Safety Department at (517) 782-9486.
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How actively must I participate in class?
You'll learn more- and have more fun- by participating as much as possible. Most classes include videos, group discussions and skills practice that requires you to participate in hands-on acticities. Since some of the skills practice takes place on the floor, please wear comfortable, nonrestrictive clothing.
To receive certification, you must attend all class sessions and pass both skills and written testing.
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Can I transfer or cancel my registration?
If you need to transfer or cancel your registration, please let us know at least two full working days in advance so we may fill in your space. Please be sure to call during regular business hours. We will make every effort to accommodate your request, but refunds and transfers may not be honored if made without sufficient notice. A registration fee will be assessed if we cannot fill your space or if you miss your scheduled class. A processing fee of $5.00 will be assessed for any approved refunds.
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Do I need to bring a lunch?
During the daytime classes, lunch is on your own. A half-hour break will be given for lunch.
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What if I'm late to class?
Since the core of most programs is taught at the beginning of class, you won't want to miss a minute of class time. In order to maximize training time, sessions starting times are firm. Late arrivals are admitted to the discretion of the instructor, but tardiness may affect certification. If you arrive too late or miss a scheduled class, a re-registration fee may be assessed.
The South Central Michigan Chapter reserves the right to change the schedule of courses at any time. Classes not meeting enrolled requirements may be rescheduled. In case of severe weather cancellation will be noted on the chapter website: www.redcross-scmichigan.org. Cancellations due weather will be made approximately an hour before class is scheduled to begin.
If you are certified in a course taken at the South Central Michigan Chapter, but have lost your certification or need a duplicate copy; duplicates will be made $5.00 per certificate. Please contact the South Central Michigan Chapater at (517) 782-9486 to request a certificate replacement.
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Can I get sick using a manikin?
CPR training manikins is a safe and common practice. According to the Center for Disease Control, there has never been a reported case of any infectious disease transmission through CPR maninkins.
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What if I have a respiratory ailment or other infection?
If training cannot be postponed, you can call our office ahead of time and request your own manikin. Your manikin will not be used by anyone else untill it has been cleaned according to the end-of-class decontamination procedures.
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Anti-Discrimination Policy:
No person will be excluded from service or class because of race, ethnic origin, religion, handicap, gender, or sexual orientation.
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Can I get a babysitter referral from the Red Cross?
No. We do not provide the names of individuals trained in our courses except to the instructor, training site, and person setting up the training.
Questions about registration? Not sure what course is right for you?
Feel free to give us a call at (517)782-9486 or via e-mail at
healthandsafety@redcross-scmichigan.org
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